Cancel and Refund Policy
At Naijdate.com, we are committed to providing the best online reading experience. We understand that sometimes situations change, and you may need to cancel your subscription or request a refund. Please review our policy below to understand our terms and conditions regarding cancellations and refunds.
1. Digital Book Purchases
- No Refunds or Cancellations: Once a digital book is purchased, it cannot be refunded or canceled. All digital book sales are final. Please ensure that the correct item is selected before completing your purchase.
2. Subscription Membership
- Cancellation: If you have purchased a membership plan and wish to cancel, you may apply for a cancellation at any time.
- Refunds: We offer full refunds for membership plans. After submitting a cancellation request, we will verify the details and reasons for the cancellation.
- Processing Time: Once your request is verified, the refund will be processed within 24 hours.
How to Apply for a Refund or Cancellation
To request a cancellation or refund, please contact us at contact@naijdate.com with the following details:
- Your full name and email address used for the purchase.
- Membership details (if applicable).
- Reason for cancellation.
3. Dispute Resolution
- If you believe your refund request was unjustly denied, you may escalate the issue by contacting us directly at contact@naijdate.com. We will work with you to resolve the matter as quickly and fairly as possible.
4. Changes to This Policy
- Naijdate reserves the right to modify this refund and cancellation policy at any time. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the policy.